AI-ASSISTED ONLINE PRESENCE MANAGEMENT FOR PRIVATE HEALTHCARE PROVIDERS
Last Updated: September 25, 2025
1. Introduction
Martmate Consulting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.martmateconsulting.com] (the "Site") or engage with our services.
We process your personal data based on your consent, to fulfill contracts, and for our legitimate business interests, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Please read this policy carefully. If you do not agree, please discontinue use of our Site.
2. Information We Collect
Personal Information You Disclose to Us: We collect information that you voluntarily provide when you express an interest in our services, fill out a contact form, download a lead magnet (like our TSHM Playbook), or otherwise contact us. This may include your name, email address, phone number, company name, and any other details you choose to provide.
Information Collected Automatically: When you visit the Site, we automatically collect certain data about your device and interaction with the Site. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We collect this data using cookies and similar technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Manage Our Services: To respond to your inquiries, provide consultations, and deliver our marketing services to client brands.
To Send Marketing and Promotional Communications: If you have opted in, we may send you emails about our services, updates, and industry news. You can opt-out at any time.
To Improve Our Site: To analyze how our Site is used so we can enhance the user experience and content.
For Security and Fraud Prevention: To keep the Site secure and protect against malicious activity.
4. Legal Basis for Processing (GDPR Compliance)
For users in the European Union, our processing of your personal data is based on the following legal grounds as required by Article 6 of the GDPR:
Consent: When you explicitly agree to us using your data for a specific purpose (e.g., receiving our newsletter).
Contractual Necessity: When we need your data to perform a contract with you (e.g., providing paid services).
Legitimate Interests: For our legitimate business interests, such as improving our services and marketing, provided these interests do not override your fundamental rights.
5. How We Share Your Information
We value your trust and do not sell your personal information. We may share your data only in the following situations:
With Service Providers: We may share data with third-party vendors who help us operate our business (e.g., email marketing platforms, web hosting providers, analytics services). These partners are contractually obligated to handle your data confidentially and securely.
For Legal Reasons: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.
6. International Data Transfers
If our service providers are located outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data, as required by the GDPR. This may include transferring data to countries that the European Commission has deemed to provide an adequate level of protection or using standard contractual clauses.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as needed to comply with our legal obligations. For example, we will retain data used for marketing until you withdraw your consent or ask us to delete it.
8. Your Data Protection Rights
Depending on your location, you have the following rights regarding your personal data:
Right to Access: You can request copies of your personal data.
Right to Rectification: You can request that we correct any inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data under certain conditions.
Right to Restrict Processing: You can request that we suspend the processing of your personal data.
Right to Object to Processing: You can object to our processing of your personal data.
Right to Data Portability: You can request that we transfer your data to another organization.
Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise these rights, please contact us at martmate.co@gmail.com. We will respond to your request within one month.
9. Cookies and Tracking Technologies
Our Site uses cookies (small text files stored on your device) to enhance functionality and analyze site usage. You can control cookies through your browser settings. However, disabling cookies may affect your experience on our Site.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: martmate.co@gmail.com